Gilt Pomander & Hinoki Large Jar CandleVoluspa
Gilt Pomander & Hinoki: Golden Spiced Pomander, Holly Berries, Cardamon, and Japanese Hinoki, warm heart & hearth.
Shipping & Returns
- Standard: 2 to 5 business days (excluding weekends and holidays) - $8
- Express: 2 to 3 business days (excluding weekends and holidays) - $15
- Overnight: 1 to 2 business days (excluding weekends and holidays) - $22
Please make sure your shipping address is correct—we are unable to redirect any
orders once items have been dispatched.
Order Tracking Information
Once an order has shipped, you will receive an e-mail with the tracking number. Click on the link to track the progress of your shipment. It may take up to 72 hours for your tracking number to be activated on the carrier's site.
Please note any orders of high value will require a signature upon delivery.
- Bella & Wren will only accept return and or exchange requests within 5 days of receiving your package.
- We are pleased to accept timely returns of product within 10 days of receiving your RA# ( Return Number)
- Returned merchandise must be in original condition. It must not be washed, worn, or damaged.
- All original tags must be intact and attached. Returns that are damaged, soiled or damaged may be sent back to the customer at their expense.
- Please make sure your returned order is packaged safely, as we will not process damaged merchandise.
- Please save the original clear bag your purchase came in to ensure it is in saleable condition.
- For exchange or return please email us at firstname.lastname@example.org within 5 days of receiving your order.
- You will receive an email containing your RA# ( Return Authorization Number ) Once an RA# has been issued to the customer, please send the item back to our Bella & Wren online distribution centre ( address will be provided ). Make sure the Return Authorization number is clearly visible on the box.
- All returned items must be sent pre-paid ( we will not accept C.O.D packages) and insured with a tracking number.
- All returns must be received within 10 days of Return Authorization Number (RA#) being issued via email from Bella & Wren.
- Please include a copy of the original Invoice in your return parcel.
- Bella & Wren will credit the amount of the refund via the original payment method used once we have received the returned items in original condition.
If you would like to exchange an item, include the style name and size you prefer. An exchange shipping fee of 10.00 ( within Canada) will be charged to your original form of payment once the exchange has been made.